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Crownpeak Digital Accessibility and QualityFormerly Crownpeak Digital Quality Management (DQM)
Overview
What is Crownpeak Digital Accessibility and Quality?
Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with…
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What is Crownpeak Digital Accessibility and Quality?
Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and…
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- No setup fee
For the latest information on pricing, visithttps://www.crownpeak.com/products/digi…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Crownpeak Digital Accessibility and Quality?
Crownpeak Digital Accessibility and Quality is specifically designed for
multi-site, enterprise environments and works to automate key governance
processes - ensuring the consistent application of
content quality and regulatory compliance standards across your
global digital touchpoints.
The platform comes with compliance monitoring capabilities and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements.
Designed to work with any CMS, the vendor says that Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments.
Crownpeak Digital Accessibility and Quality Screenshots
Crownpeak Digital Accessibility and Quality Integrations
- Adobe Experience Manager
- Sitecore Experience Platform
- Crownpeak CMS
- Works with all CMS and integrates directly with many leading platforms.
Crownpeak Digital Accessibility and Quality Competitors
Crownpeak Digital Accessibility and Quality Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with benchmarking. Crownpeak Digital Accessibility and Quality can be integrated into an existing CMS.
Siteimprove, Monsido, and Sitemorse are common alternatives for Crownpeak Digital Accessibility and Quality.
Reviewers rate Usability highest, with a score of 9.8.
The most common users of Crownpeak Digital Accessibility and Quality are from Enterprises (1,001+ employees).
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Reviews and Ratings
(31)Attribute Ratings
Reviews
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January 28, 2022
Happy with Crownpeak DQM
Score 10 out of 10
Vetted Review
Verified User
Our organization and several of our clients use Crownpeak DQM to help ensure accessibility compliance, improve SEO, and ensure branding standards.
- Automated WCAG Testing
- Automated SEO issue finding
- Continued assurance after content and template updates.
- Make it easier to accept misspellings as correct
January 25, 2022
A great intuitive tool that helps me in solving issues
Dqm consists out of a couple of different aspects, first of all you have the dashboard, this is used by the gate keepers of quality, Digital Services and the content owners of several different markets and businesses. Using this dashboards we keep track of large scale issues, template or component issues but alo hunt down the priority issues. The other tool is the cms plugin, this is used by all authors to make sure no isseus go live, and because some issues cannot be indicated by that plugin we also onboarded the Dqm live page checker. This tool can be used on the live page to check all checkpoints that are in the dashboard. We've been using the dashboards for more than a year and using the benchmarks we see great improvement on the website and apart from that over 30 checkpoints were added to make sure all aspects on quality were included. Some minor aspects (which the crownpeak team is developing) is reporting both on plugin usage as well as a daily management setup in the dashboard and the new checkpoints do not give any weight to the benchmarking scores, though they should.
- The tickets, every single day I'm amazed by the ticketing tool and people that work on them, unfortunately I'm no longer being asked to grade tickets because every single one of them would be 10/10
- The tooling itself is very intuitive, I myself am addicted to the scorings, its an amazing motivator!
- The possibility to together with the Dqm team work on new checkpoint is so much fun!
- The providing of info on improvements can be improved, there's a lot of information on the forum but a biweekly newsletter for tool owners like myself would be nice
- Additional checkpoints could be suggested, its very onesided when it comes to new checkpoint creation
- New checkpoints should be able to give weight on the benchmarking scores, insights on how the weight in the bemchmarking scores would be nice
- I'm worried about the new ui and how it will affect the daily operations
November 19, 2021
A highly effective tool to manage small or large web estates, giving real insight into where a site could be improved for the user.
Crownpeak DQM is used in many ways - to pro-actively manage our web estate, to identify issues, and to check daily developments before they go live. We have also recently implemented the Crownpeak Autofix tool to enhance our accessibility for all of our web users.
- Excellent, quick support
- Easy to implement
- Easy to configure to suit business needs.
- Look at the pricing model for Autofix for businesses who have multiple domains.
- Keep refreshing the DQM interface to stay ahead of the game.
November 10, 2021
Digital quality management on a global scale
Grant Thronton use Crownpeak Digital Quality Management (DQM) to monitor the quality of our websites in over 50 countries. As a global brand, it's critical that our online presence reaches the same high standards and consistency in all corners of the world. Crownpeak Digital Quality Management (DQM) gives us the oversight we need to achieve this.
- Oversight of multiple websites in a single platform
- Easy management of quality checkpoints
- Simple and easy-to-use interface
- Scans are weekly, so it can take seven days for the platform to reflect fixed issues
- Unable to pause or hide checkpoints while global issues are being resolved
Score 9 out of 10
Vetted Review
Verified User
We consult on the resell and implement Crownpeak DXP across a range of clients. Typically the DXP is used globally by our client organisations across distributed marketing teams in a number of markets, to setup and manage digital marketing and digital business ecosystems. Specific business problems solved using the DXP are: control and consistency of web content and digital customer experience across markets; setup and management of B2C and B2B2C business models (including e-commerce, PIM, CRM); control and consistency of brand experience (including DAM).
- Ensures quality and consistency of content implementation across distributed teams and markets.
- Quick and easy content updates across global digital ecosystems.
- Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
- Custom branded dashboard reports would be an excellent new feature
My organization uses Crownpeak Digital Quality Management (DQM) to monitor standards across each website in our expanding group of businesses. It enables us to pro-actively monitor the websites rather than wait to be told about issues by customers or other colleagues. It also helps us to quickly review any new brands we bring into the group.
- User-friendly interface
- Useful for developers, content editors, and other business users
- Dashboards provide quick insight into any areas of concern
- Easy to spot trends and nip issues in the bud
- The ability to add sub-groups so you can group sets of brands together within dashboards
- [The] ability for the user to prompt a recrawl themselves to see instant fixes